FAQ

1

​How do I

place an order?

Check out what beers we have to offer on our Beer List then you can order via our order site https://pay.yoello.com/v/craftbeer or contact us below.
Email: sarahcraftbeer@gmail.com

Call the shop: +44 (0) 1494 765687

Message us via: Facebook

2

Payment

& Shipping

As we are based at our wonderful Craft Beer Shop in Little Chalfont we offer free delivery to the surrounding 10 mile area, check the map above. We go the extra miles for £4, meaning that if you find yourself within a 15 mile radius you can get delivery for an additional £4. If you are outside of the area then its £6 delivery.

3

Secure Ordering

& Payment Options

Once placed, the shop will review your order and let you know if they are unable to fulfil it.  Payment will only be taken once the order has been fulfilled.  Any discounts or amendments will be made before taking payment.

4

Returns

& Refunds

Any faulty products can be collected by us on our next delivery day. However, we are a small company so cannot offer free returns on any shipments outside of our delivery area. If you wish to return items to us you must pay for delivery to us.

Email Subscription

5

We will never use your email address to sell to other businesses. When you sign up for our newsletters your details will be kept completely confidential.