FAQ

1

​How do I

place an order?

Get yourselve over to our Discovery Case Page and you'll find all the instructions to get yourself a craft beer box every month!

2

Payment

& Shipping

As we are based at our wonderful Craft Beer Shop in Little Chalfont we offer free delivery to the surrounding 10 mile area, check the map here. We go the extra miles for £4, meaning that if you find yourself within a 15 mile radius you can get delivery for an additional £4. If you are outside of the area then its £6 delivery.

3

Secure Ordering

& Payment Options

If you sign up to our monthly subcription beer discovery club then we use GoCardless to sign you up to a direct debit which means all your data is extremely secure. For one off purchases we use PayPal.

4

Returns

& Refunds

Any faulty products can be collected by us on our next delivery day. However, we are a small company so cannot offer free returns on the boxes of beer outside of our delivery area. If you wish to return items to us you must pay for delivery to us.

Email Subscription

5

We will never use your email address to sell to other businesses. When you sign up for our newsletters your details will be kept completely confidential.